Thank you for reaching out to us. We understand that you may have questions or concerns about your order, skincare advice, or discount codes. Our team is dedicated to providing exceptional customer care and ensuring a smooth shopping experience for everyone.
We kindly request that you direct all inquiries specifically related to orders, as this will help us streamline our customer service process and assist you more efficiently. For skincare advice, we encourage you to explore our blog and resources section, where you’ll find valuable tips and expert recommendations.
Regarding discount codes, please be assured that our system has been thoroughly tested, and the codes have worked successfully for the majority of our customers. If you’re experiencing difficulty applying a code, we recommend double-checking the code’s validity, ensuring that all required items are in your cart, and verifying that the code has been entered correctly.
If you still encounter issues with the discount code, please do not hesitate to reach out to our customer care team with your order details. We are more than happy to investigate and resolve any problems you may have encountered.
Thank you for your understanding and cooperation. We appreciate your business and look forward to continuing to serve your skincare needs.
Warm Regards,
Buy Tretenoin Team.
To contact us, please email us, Or Fill out the contact form
IF YOU HAVE ANY ISSUES WITH YOUR ORDER, PLEASE CONTACT US VIA THE WEBSITE CONTACT BUTTON
NOTE FOR A FASTER RESPONSE USE THE WEBSITE CHAT OPTION OR RING OUR OFFICE THANK YOU
Our working are listed below
Monday-Thursday: 12:00pm to 10:00pm
Friday-Saturday Closed
Sunday: 12:00pm to 10:00pm
If you need assistance outside our working hours regarding your order, and it is urgent, please contact us Via the website contact button which we will still be operating when closed
Kind Regards
The fastest way to contact us is via the website contact button
A member of the Tretinoin World team will respond to your query as soon as possible
we have lost too much to trolls and scammers, so we vet out customers before Sending them a payment link. This helps us identify Potential scammers and trolls.
The expiration date is mentioned in the product title as exp. date (mm/yyyy).
The tretinoin is stored in an air conditioned room, so that it does not get too hot.
The package is sent in a letterbox package, so you don’t have to be home when the package is delivered.
The packages are sent with a tracking number. If the package does, according to the tracking, not arrive in a reasonable time, we will resend the order. For a refund or free resending, you should have made no mistake in the address information you provided.
The active ingredient (tretinoin) is the same for these brands. A-ret is a gel, the others are creams. A gel is recommended for oily skin, and a cream is recommended for mixed or dry skin.
If the ingredient list is known to us, we have it published at the description of the product. This way, you can check if you are allergic to an ingredient of e certain brand.
we have lost too much to trolls and scammers, so we vet out customers before Sending them a payment link. This helps us identify Potential scammers and trolls.
The expiration date is mentioned in the product title as exp. date (mm/yyyy).
The tretinoin is stored in an air conditioned room, so that it does not get too hot.
The package is sent in a letterbox package, so you don’t have to be home when the package is delivered.
The packages are sent with a tracking number. If the package does, according to the tracking, not arrive in a reasonable time, we will resend the order. For a refund or free resending, you should have made no mistake in the address information you provided.
